TERMS AND CONDITIONS

Effective Date: 01-01-2025

Welcome to Eazeebox! These Terms and Conditions govern your use of the Eazeebox website and mobile application, operated by Elecroom Technologies Pvt. Ltd. By accessing or using the Website or App, you agree to be bound by these Terms.

1. Eligibility

To use Eazeebox, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using our services, you confirm that you meet these criteria.

2. Account Registration

• You are required to create an account to access the Eazeebox App.

• You are responsible for maintaining the confidentiality of your login credentials.

• All information provided must be accurate and up to date.

3. Use of the Platform

• You agree to use the Website and App for lawful purposes only.

• You may not use Eazeebox to engage in any fraudulent or malicious activity.

• We reserve the right to suspend or terminate access if these Terms are violated

4. Product Listings and Availability

• Eazeebox provides a platform for listing and purchasing electrical products, including but not limited to: cables, switchgear, fans, lighting, switches, geysers and conduits.

• All product descriptions, pricing, and availability are subject to change without notice.

5. Pricing and Payments

• Prices displayed do not include applicable taxes unless stated otherwise.

• Payments can be made via supported payment gateways and wallets.

• We use third-party payment processors; we are not liable for errors caused by them.

6. Shipping and Delivery

• Delivery timelines are estimates and may vary depending on location and product availability.

• We are not responsible for delays caused by courier services or unforeseen circumstances.

7. Returns and Refunds

• Returns are not accepted as per our Return Policy, all sales are considered final.

• We do not accept any returns or offer refunds for items ordered through the platform.

8. Intellectual Property

• All content, logos, graphics, and trademarks on the Site and App are owned by or licensed to Eazeebox.

• You may not reproduce, copy, or distribute any content without prior written permission.

9. User Content and Reviews

• Users may post reviews and feedback on products.

• By posting, you grant us a non-exclusive, royalty-free license to use your content.

• We reserve the right to remove content that violates our policies.

10. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you consent to our data practices.

11. Limitation of Liability

• Eazeebox is not liable for indirect, incidental, or consequential damages arising from your use of the Website or App.

• We do not guarantee uninterrupted or error-free access to the services.

12. Indemnification

You agree to indemnify and hold Eazeebox harmless from any claims, damages, liabilities, and expenses arising from your use of the Website, App, or violation of these Terms.